AC Bennett & Sons Ltd
Implementing the Navman Vehicle Tracking Solution has helped AC Bennett & Sons to locate its tugboats and barges in an instant.
Key Benefits
- Management of working time directive
- Improved customer service
- Increase in efficiency
- Increase in security
Increased productivity through reduced waiting time at docks.
Navman’s tracking solution is not just limited to helping vehicles on the road. The tug boats and barges owned by AC Bennett & Sons are using the system to provide a faster, more cost-effective service on the Thames.
The company, which provides transport and towage to ships and craft using the Thames and Medway rivers, has adopted Navman’s vehicle tracking solution to keep on top of the movements of its barges. Since implementing the solution the company has seen a significant increase in both efficiency and productivity. Managing Director, Norman Cosh, believes that Navman’s system has made their lives a whole lot easier. “Being able to gather all the information we need about each delivery from just one place has saved us a great deal of time and effort.”
The company decided to implement the system after seeing it in operation in another company. “I was surprised by just how much information the Navman system was gathering automatically,” says Norman Cosh. “Now having all that data readily to hand is an invaluable part of the business.”
The tugboat industry is one of the first industries obliged to follow the new European Working Time Directive. This limits the number of hours that staff can work. Previously, this had taken a lot of administration and paper work, with considerable man hours required to keep up-to-date. Now, thanks to the Navman Wireless Tracking Solution, AC Bennett & Sons can keep track of all the working hours of each boat automatically. “We can be asked to prove the man hours worked on each boat at any time,” explains Mr Cosh, “Navman’s system will record all that information for us so that we can easily gather the necessary evidence whenever it’s called for.”
